1. Who we are
Deeporax is a paid digital software service operated by Deeporax AI Ltd, a company registered in the United Kingdom. This policy covers deeporax.com, the signed-in product, and billing. Store apps that never use a Deeporax website account are covered by store.deeporax.com/privacy.2. Information we collect
Your email address and, if you use Google sign-in, your Google user ID, name, and profile photo. The content, prompts, uploads, characters, settings, and connected-account handles you create in the product. Technical logs needed to run the service (for example IP address, browser, and device). We do not collect payment card numbers.3. How we use your information
To operate your account, generate the media you asked for, run automations, publish on your behalf when you connect a social account, process subscription and credit purchases, prevent abuse of the acceptable-use rules in our Terms of Service, and send service messages. We never sell your data.4. Payments and Stripe
Paid plans and credit top-ups are processed by Stripe. Card numbers, expiry dates, and CVC codes are entered on Stripe's payment form and stored by Stripe. We never see or store your full card number. Stripe sends us the minimum billing records needed to run your subscription: email, country, last four digits, card brand, payment status, and Stripe customer and subscription IDs. Stripe handles card data under the PCI DSS. Checkout is served over HTTPS. Stripe's own privacy policy applies to the data they process as an independent controller or processor, depending on the activity.5. Connected social accounts
You can connect TikTok, Instagram, YouTube, X, and Facebook. Those tokens are used only to publish and read the analytics you asked for, and disconnecting an account revokes ours.6. Google authentication
Google sign-in shares your name, email, and profile photo with us — nothing else. You can also sign in with an email one-time code, in which case we only have the email you typed.7. Apps and extensions from the store
Each app at store.deeporax.com lists what it needs on its own page. Some never send us anything: the Browser MCP extension drives the Chrome you already have open and keeps that data on your machine. Apps that run on their own domains, like Grokified and Thumbvolt, are covered by the policy published there.8. Update checks
An installed app asks store.deeporax.com whether a newer version exists. That request carries the app's name and the version you are running, and nothing that identifies you.9. Distribution channels
Apps delivered through the Chrome Web Store, the App Store, Google Play, or npm are also subject to that platform's own privacy terms, which we do not control.10. Data sharing and third parties
We share the minimum data needed with contractors who help us run the product: Stripe (payments), our hosting and storage providers, and the AI model providers that generate the media you request. They are under contract not to sell your content or use it to train public models or for advertising. We may also share account or content records with Stripe, card networks, platforms, or law enforcement when required to investigate a prohibited-use violation or a legal request. We do not sell personal information.11. Data storage and security
Encrypted in transit and at rest. Access is limited to staff who need it to support you or to enforce the Terms of Service. Payment card data is not stored on our servers.12. Cookies and tracking
We track in-app button clicks (PostHog) to improve the product. Stripe may set cookies on the checkout form to complete the payment and prevent fraud. No advertising trackers.13. Children
Deeporax is for people 18 or older. We do not knowingly collect personal information from anyone under 18. If we learn that an account belongs to a minor, we delete it.14. Your rights
Export or delete your data any time from your account, or by writing to privacy@deeporax.com or support@deeporax.com. Deleting your account removes your content and connected-account tokens from our systems. Stripe keeps the billing records they are required to retain. Uninstalling a store app removes whatever it kept on your device.15. Changes to this policy
We'll post changes here and update the date above. Material changes get an email.16. Contact us
Privacy questions to privacy@deeporax.com. Billing and account questions to support@deeporax.com. You can also use the live chat widget on any page.17. Compliance & data controller
We follow GDPR and CCPA requirements for users in covered regions. The data controller is Deeporax AI Ltd, a company registered in the United Kingdom.